Tag Archives: Purchasing

Capacity Planning Maturity Pipe Dream

Capacity planning maturity seems like it must be a pipe dream for the majority of IT departments. Unlike other process maturity questions, when it comes to capacity planning process maturity, I am wondering if thinking in terms of levels even … Continue reading

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Credit Card Convenience Fees in Higher Ed

Recently I set out to do a little research into convenience fees for credit cards and other forms of electronic payments in Higher Ed. I wanted to examine the opportunity for CIO’s to adopt alternative payment systems or alternate currencies … Continue reading

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Training Your Staff is the New Software Purchasing Best Practice

I am going to suggest that training your staff is the new software purchasing best practice for avoiding those lemons and buyers remorse. The idea would be that before you buy that data warehouse and reporting package for your SIS … Continue reading

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Opportunity Cost: The Forgotten Cost of IT Investments

Every decision involves trade-offs between the costs and benefits of the available options. But most people forget to account for the opportunity cost of their choice. While most IT investment decision making relies on the traditional accounting cost to decide … Continue reading

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Sunk Cost Fallacy: The Irrational Barrier to Effective IT Investments

The irrational psychology of the sunk cost fallacy is a pervasive barrier to effective IT investment decision making and CIO success. Let’s say you spent $1M on a project the vendor says they need another $100K to complete it. Even … Continue reading

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Building The LMS Business Case

Building the LMS business case has to include the total benefits of one LMS product versus another and not get bogged down solely on the total cost or the fascination with open source software as a function of cost. I … Continue reading

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Monitoring Vendor Risk: Ellucian, BlackBoard and Open Source Software

The higher education enterprise software market biggest issue isn’t simply vendor consolidation of Ellucian (Datatel+SunGard) and BlackBoard acquiring Moodlerooms and Netspot. The biggest issue is that SIS market leader Ellucian now joins and BlackBoard as a privately held company with … Continue reading

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Book Review: Making Technology Investments Profitable

Making Technology Investments Profitable: ROI Road Map from Business Case to Value Realization is a book about maximizing the true value of IT projects and technology investments. Unlike so many other books on CIO and IT success, Jack Keen focuses on the … Continue reading

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Value of Options in Software Vendor Contracts

Conventional wisdom on software vendor contracts is to lock in terms for longer periods of time to reduce risk and eliminate uncertainty. This is certainly sound advice but I don’t find it to be universally good advice without additional consideration. … Continue reading

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10 Tips for Successful IT Outsourcing

Successful IT outsourcing requires a basic plan to deal with outsourcing vendors wanting to raise prices and renegotiate contracts in 2012. That doesn’t mean you need some fancy planning process or a costly vendor negotiation strategy. You simply need to gather … Continue reading

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