Tag Archives: IT Controls

Book Review: Statistical Techniques for Project Control

Statistical Techniques for Project Control (Industrial Innovation Series) by Adedeji Badiru and Tina Kovach is a powerful resource for CIO’s, PMO’s, product developers, and senior leaders of all stripes. What makes Statistical Techniques for Project Control so useful for all functional leaders … Continue reading

Posted in Reviews | Tagged , , | Comments Off on Book Review: Statistical Techniques for Project Control

IT Governance and the LMS – Who Owns Your LMS

IT Governance and the LMS – Who Owns Your LMS continues an explanation of IT Governance using a scenario involving an LMS. That scenario was presented in the first post IT Governance and the LMS – Principles of IT Governance. … Continue reading

Posted in IT Governance | Tagged , , , , , , , | 1 Comment

IT Governance and the LMS – Principles of IT Governance

IT Governance and the LMS is an attempt to explain IT governance operationally as it relates to any application using the LMS as an example. So although this post will substitute the ‘any application’ with the LMS, readers should be … Continue reading

Posted in IT Governance | Tagged , , , , | 1 Comment

Training Your Staff is the New Software Purchasing Best Practice

I am going to suggest that training your staff is the new software purchasing best practice for avoiding those lemons and buyers remorse. The idea would be that before you buy that data warehouse and reporting package for your SIS … Continue reading

Posted in IT Risk Management | Tagged , , , | 6 Comments

Developing the SLA

What is an SLA? An SLA, or service level agreement, is most often that portion of a formal IT services contract that defines the characteristics and level of the IT services and support to be provided along with any financial … Continue reading

Posted in IT Performance Management | Tagged , , , , , , | Comments Off on Developing the SLA

Developing Tiered Software Support Services

Creating a tiered software support services model is an effective way of managing software support services and their costs based on business need. The idea of tiered support services is to have a standard set of services distinguishing one support tier … Continue reading

Posted in IT Performance Management | Tagged , , , , , , | 1 Comment

Datatel+SunGard Layoffs: Monitoring the Transition

The reason for revisiting the Datatel+SunGard layoffs issue is I realized I should show you some ways to monitor the Datatel+SunGard transition. I decided this after reflecting on my last post Datatel+SunGard Banner Customers Better Buckle Up and reading through the 2012 Student … Continue reading

Posted in IT Risk Management, IT Strategy | Tagged , , , , | 8 Comments

Natural Disaster and Hazard Risk Assessment Resources

Natural disaster and hazard risk assessment and risk mapping is an essential part of any disaster recovery or business continuity plan and includes risk analysis for natural hazards. Hazard assessment is also essential in making key IT decisions such as … Continue reading

Posted in IT Risk Management | Tagged , , | 1 Comment

SSAE 16 Audit: Which Vendors Should Provide SSAE 16 Audit Reports

Understanding the new SSAE 16 audit will help CIO’s and IT managers know when to obtain an SSAE 16 audit report from individual service providers. That is also true for functional managers who might go directly to the cloud for … Continue reading

Posted in Cloud Computing, IT Outsourcing, IT Risk Management | Tagged , , , , | 4 Comments

Creating a Vendor Management Policy

Creating a vendor management policy is an essential part of an effective IT risk management plan. A vendor management policy is also a requirement under several regulatory compliance models which affect colleges and universities in addition to corporations.

Posted in IT Outsourcing, IT Performance Management, IT Risk Management | Tagged , , , , | 12 Comments